- UK
- EU Standard (Import Tax Included, 5-10 Working days)
- EU Express (Import Tax Included, 2-5 Working Days)
- The Rest of World
- RETURN POLICY
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Standard Shipping (Royal Mail 48, 2-4 working days)
- Free for orders over £50;
- £3.6 for orders under £50.
Express Delivery (Royal Mail 24 or equivalent， 1-3 working days)
- Free for orders over £125;
- £5.5 for orders under £125.
DHL Next Day (1-2 working days)
- £13.2 for all orders.
Local Pick Up
- Free pick-up is available from our east London studio E14 0QE.
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- Free for orders over €60, import tax included, which means you won’t need to pay additional charges at the point of delivery;
- €10.8 for orders under €60, import tax included, which means you won’t need to pay additional charges at the point of delivery.
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- Free for orders above €150, import tax included, which means you won’t need to pay additional charges at the point of delivery;
- €34.8 for orders under €150, import tax included, which means you won’t need to pay additional charges at the point of delivery.
The countries where this service is available are: Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden
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Standard Shipping (5-10 working days for most areas)
- Free for orders over £50;
- £9 for orders under £50;
Express Delivery (2-5 working days for most areas)
- Free for orders over £125;
- £29 for orders under £125;
*Customers outside of the UK/EU are responsible for import duties and tax charges that may be applied by their local customs office on delivery to their country. If you are concerned about these charges, we recommend you contact your local customs authority prior to purchasing, in order to calculate the final landed price inclusive of all taxes.
*Alternatively, if you wish to pay tax upfront together with purchase, please contact us. We’ll calculate for you and send you the payment link.
Delivery Time - The goods will be dispatched within 2 working days. Please allow up 5-10 days for most areas and 2-5 working days for Express.
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We will be happy to refund any items purchased at full retail price and returned within 21 days of delivery, in their original condition, with all tickets and tags attached. All refunds exclude postage costs, as agreed in our terms, unless a mistake has been made by us. We can only refund to the card/payment method used for purchase and some credits can take several days to show in your account. Please refer to your card issuer’s terms & conditions for further info.
ORRIS LONDON will not assume any liability for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled by the courier.